When talk matters

To hear and be heard flawlessly and provide excellent customer experience. This group demands a great audio experience at both ends of the call.

Call Control integration

Sennheiser Call Control for an Amazon Connect implementation includes the following features for all Sennheiser headsets and speakerphones:

  • Incoming Call;
  • Accept Call;
  • Mute;
  • Un-Mute;
  • End Call.

To enable the above Call Control features for Amazon Connect, a JavaScript developed by Sennheiser is available contacting Product Support at [email protected]

Only Chrome is supported at this time.

Sennheiser HeadSetup™ Pro must be installed and running in the background on the Desktop Agent’ PC. For a mass deployment of HeadSetup™ Pro, the Sennheiser cloud-based IT Management solution HeadSetup™ Pro Manager can be used.

Learn more about Headsetup Pro
Learn more about Headsetup Pro Manager
Call Control integration

Amazon Connect

Amazon Connect

Simple to use, cloud-based contact center solution.
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Case study

Transcom opts for the perfect sound from Sennheiser

When deciding on a new headset, Transcom developed a range of different tests, with Sennheiser being just one of the candidates under scrutiny. At the end of the selection process, which was determined by various criteria, the employees at Transcom gave.

See the full case study
Transcom opts for the perfect sound from Sennheiser
A new standard
The SDW 5000 wireless DECT headset series is one of the first professional communication and collaboration systems to support the next generation of audio – super wideband. This lets the SDW 5000 Series deliver a rich and detailed audio experience that goes beyond conventional business standards.
  • Narrowband
  • Wideband
  • Super Wideband

31 Resultados

Filtros

Wearing style

Ear hook
Neckband
Double sided
Single sided

Connectedness

Wireless
Wired
  • Double-sided wireless DECT headset with triple connectivity to softphone/PC, desk phone and mobile f...
  • Mais
 

 

  • Double-sided wireless DECT headset with dual connectivity to softphone/PC and desk phone. Super wide...
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  • Single-sided wireless DECT headset with triple connectivity to softphone/PC, desk phone and mobile f...
  • Mais
 

 

  • Single-sided wireless DECT headset with dual connectivity to softphone/PC and desk phone. Super wide...
  • Mais
 

 

  • SC 635 USB-C and SC 665 USB-C are premium wired headset with connectivity to PC or mobile devices us...
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  • SC 238 and SC 268 are wired headsets optimized for high impedance/narrowband desk phones. Designed f...
  • Mais
 

 

  • Connect to softphone/PC, desk phone and mobile phone for maximum device flexibility. Pioneering voic...
  • Mais
 

 

  • Connect to softphone/PC and desk phone for device flexibility. Pioneering voice detection technology...
  • Mais
 

 

  • SC 635 and SC 665 is premium wired headsets with 3.5 mm jack connectivity for smartphone and tablet ...
  • Mais
 

 

  • SC 635 USB and SC 665 USB are premium wired headsets with both 3.5 mm jack and USB connectivity. UC ...
  • Mais
 

 

  • SC 660 TC is a premium double-sided wired headset designed for professionals in enterprises and offi...
  • Mais
 

 

  • SC 638 and SC 668 are premium wired headsets for all-day use optimized for narrowband desk phones in...
  • Mais
 

 

  • SC 632 and SC 662 are premium wired headsets for all-day use in busy contact center or offices with ...
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  • SC 232 and SC 262 are robust, single- and double sided, wired headset with Easy Disconnect plug for ...
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  • Sennheiser D 10 USB ML is a streamlined single-sided wireless DECT headset connecting directly to th...
  • Mais
 

 

  • Sennheiser D 10 USB is a streamlined single-sided wireless DECT headset connecting directly to the s...
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  • SC 230/SC 260 USB MS II are robust, single-sided and Double-sided, wired headset with in-line call c...
  • Mais
 

 

  • SC 230 (single-sided) and SC 260 (double-sided) are professional wired headsets that offer Senheiser...
  • Mais
 

 

  • SC 230 and SC 260 USB are professional wired single-sided (SC 230 USB) and double-sided (SC 260 USB)...
  • Mais
 

 

  • MB Pro 1 UC ML and MB Pro 2 UC ML are premium Bluetooth® headsets for UC business professionals cert...
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  • MB Pro 1 UC and MB Pro 2 UC are premium Bluetooth® headsets for UC business professionals who demand...
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  • MB Pro 1 and MB Pro 2 are premium Bluetooth® headsets for business professionals.
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  • Headsets premium com fio certificados para o Skype for Business. Construído para suportar os rigores...
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  • Premium wired headsets designed specifically for all-day use with Unified Communications (UC) and so...
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  • O SC 630 e o SC 660 são fones de ouvido premium com fio para uso diário com telefones de mesa em es...
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  • Culture™ SC 60 USB CTRL is a high quality double-sided headset. It helps make the transition to a Un...
  • Mais
 

 

  • Culture™ SC 30 USB CTRL is a high quality single-sided headset. It helps make the transition to a Un...
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  • SC 60 USB ML is a high quality double-sided headset. It helps make the transition to Skype for Busin...
  • Mais
 

 

  • SC 30 USB ML is a high quality single-sided headset. It helps make the transition to Skype for Busin...
  • Mais
 

 

  • Headset sem fio top de linha DECT lado duplo com microfone com ultra cancelamento de ruído
  • Mais
 

 

Audio excellence
Have long, clear conversations and
enjoy an excellent audio experience,
thanks to a microphone that delivers
exceptional clarity by filtering out
noise and enhancing speech
Ease of use
Handle calls smoothly and work more
conveniently with a range of solutions
that are easy to manage and give users
all the benefits of wired solutions or the
freedom gained from long-range wireless
functionalities
Wearing comfort
Thanks to lightweight and high-quality 
materials, the series’ solutions are so 
comfortable you might forget you’re wearing
them, with a choice of wearing style options
to suit every user’s preference
Reliability
A range of robust and reliable
solutions designed to handle
the wear and tear of use for
long durations every day

Try our products

This program is limited to call centers with 50 or more headset users on location. Trial customers must have purchasing capabilities of 25 or more headsets on next order. You will have 2 weeks to evaluate your Sennheiser headset of choice. At the end of two weeks you will have the option to purchase the headset on site through your current vendor or to return it to Sennheiser.